From the moment we walked in, our experience was positive. Robert the desk clerk was helpful and friendly. He always had a smile on his face. He apologized for the renovations that were underway...but to be honest ...they were not disruptive. Because of him we decided to stay another night. The room was clean and the bed was comfortable. Breakfast was very tasty. I would definitely stay here again.
The workers were friendly. The room clean, working wifi, fridge, shower. Linen clean and mattress soft and comfortable pillows. Breakfast food picks were amazing. They were working on construction while we were there and they kept the work area clean, apparently they were remodeling the fitness room. We would have used the fitness room if it were available. The only thing I disliked was that the indoor pool water was extremely cold. We stayed mostly in the hot tub because we froze staying in the pool for too long. The Jacuzzi was amazing and area very clean. Would definitely book here again if we are in the area.
Great hotel! I would have given this hotel 5 stars, except the front desk Service is horrible. The person at the desk is awesome, just that they need a second person. Dont bother calling down to front desk, because the phone will just keep ringing. Be warned, the hotel is going through some remodeling, so the game room is only 4 games in a hallway. The hot tub they offer is just a super hot bath tub. There is no bubbles or anything. Breakfast drinks are behind the bar, so you need to ask for milk, orange juice, or coffee. Then the female that gets your drink wants a tip.
Exterior and interior were very clean especially considering they are in the middle of updating the hotel. The staff is quick to help and easy to find. The breakfast offered many options and was kept well stocked and fresh. The bar area was a comfortable hang out in the evening. The room was clean and everything worked properly. My family would recommend staying here and will stay here next time we visit.
Hotel staff went above and beyond to make our stay enjoyable. All staff was very friendly and helpful. We especially loved the waitresses and bartender. Hotel was very clean. Right across the street from birch run shopping. Highly recommend this hotel!
Best Western Of Birch Run Frankenmuth is a US Lodging based in Birch Run, Michigan. Best Western Of Birch Run Frankenmuth is located at 9087 E Birch Run Rd, Birch Run, MI 48415, USA.
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