This is not the first time I've stayed at the Country Inn & Suites. I keep coming back because the staff are friendly, the rooms are cozy and well-kept, and the location is close to the Prime Outlets. I love swimming when I'm on vacation, so the extended pool hours (until midnight) are very convenient. My only complaint would be the temperature of the hot tub. I couldn't tell the difference between the pool temperature and the hot tub. I think they had someone in fixing it, so I'm not going to mark that against them. I highly recommend the Country Inn & Suites for your next stay in Birch Run!
Pretty disappointed in the facility for the price. I guess December anywhere near Frankenmuth means you can charge a premium price for a substandard facility. Bathroom is small and in bad need of updating. Tub has a permanent layer of stain in the bottom. TV is really small and beds aren’t really comfortable. While checking in the desk person seemed to be extremely frazzled and annoyed to be doing her job. Not a very good experience, I won’t be using this location ever again. Here’s a picture of just some of the dirt behind the door in our room. I guess they’ve made it so the pictures of the filth can’t be seen. I’ll just describe it, it was some sort of food that was covered in hair in the corner behind the door. The whole room was dirty and didn’t look to have been vacuumed in a while.
This Country Inn and Suites is sadly in need of updating. Most walls and doors are grimy and scuffed,. Our bathroom was only spot cleaned...the makeup that someone before us had spilled on the outside of the tub is still there and what looks like a toothpick is still under the vanity on the second day of our stay. The floor looks filthy because of the dirty grout. When we arrived, the person on the desk was very rude when asked if there was any milk for our two very young grandchildren. My son was told there was no milk on the premises. Even after he asked if there would be milk for cereal the next morning, he was told NO! When we went for breakfast what is the first thing we see?.....a permanent milk machine! All she had to do was go into the breakfast room and fill two glasses! Definitely not the type of service that you would expect when traveling with children. This hotel does not live up to other Country Inns!
Our room was clean and very nice . The staff was friendly and attentive. The pool was a little chlorine heavy but clean and well maintained. I would stay here again for sure plus the close proximity to the birch run shopping outlet was great
Country Inn and Suites was a pleasant stay. It wasn't very busy, so was quiet. Breakfast was provided, they had available hot and cold fare, typical for a moderately priced hotel. There was a pool, we didn't use it. The rooms were clean. Service was good. Coffee is terrible. Being so close to the mall was very nice.
Country Inn Suites By Carlson Birch Run Frankenmuth Mi is a US Lodging based in Birch Run, Michigan. Country Inn Suites By Carlson Birch Run Frankenmuth Mi is located at 12112 S Beyer Rd, Birch Run, MI 48415, USA.
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